Shipping & Delivery Policy

Digital Bharat Tapp is committed to providing reliable shipping services and ensuring customer satisfaction. We make every effort to process and deliver your order as quickly as possible. Please note that weekends, public holidays and other unforeseen circumstances may affect delivery timelines.

Order Processing

• Orders are processed and dispatched within 7–10 working business days.
• Orders are not processed, shipped or delivered on weekends or public holidays.
• Same-day dispatch may be available for eligible orders.
• During periods of high order volume, dispatch may be delayed by a few days.
• In case of a significant delay, we will contact you through email.

Estimated Delivery

Delivery timelines may vary depending on the customer’s location, courier service, public holidays, weather conditions and other operational factors.

Please allow additional transit time after the order has been dispatched.

Order Tracking

Once your order is dispatched, tracking information will be shared with you through Email, SMS or WhatsApp.

Wrong Address Disclaimer

Customers are responsible for providing a complete and correct shipping address while placing an order.

If you have entered an incorrect address, please contact us immediately. Address changes may only be possible before the order has been processed or dispatched.

Undeliverable Orders

Orders returned to us due to an incorrect or incomplete shipping address may be subject to additional shipping or restocking charges.

The applicable charges will be determined based on the order and courier costs.

Lost or Stolen Packages

Digital Bharat Tapp is not responsible for packages marked as delivered by the courier but reported as lost or stolen.

In such cases, customers should contact the courier service and report the matter to the appropriate local authorities.

Return Request

Return requests must be submitted within 3 days of receiving the order.

To be eligible for a return, the product must be:

• Unopened
• Unused
• In its original condition and packaging

Customized or personalized products may not be eligible for return unless they are damaged, defective or different from the approved design.

Out-of-Stock Items

If an item in your order is out of stock, the order may be held until all items become available.

We may contact you with an updated dispatch timeline or other available options.

Import Duties and Taxes

For international orders, customers are responsible for paying any applicable customs duties, import taxes or additional charges imposed by the destination country.

These charges must be paid by the customer when the shipment reaches the destination country.

Shipping Charges

Applicable shipping charges will be displayed at checkout before payment.

Additional shipping charges may apply in cases of re-delivery, incorrect addresses or returned shipments.

Acceptance

By accessing our website and placing an order, you confirm that you have read, understood and accepted the terms of this Shipping & Delivery Policy.

Contact Us

For shipping-related questions or assistance, please contact us:

Email: support@bharattapp.com
Website: bharattapp.com